Using Survey Insights to Overcome Engagement Challenges: GAP Solutions’ Winning Strategy

Headquarters: Herndon, VA

Employees: 500–999

Industry: Federal Government

Objective

Improve employee engagement, earn credible employer recognition

Solutions

Workplace Survey, Insights, Premium Media Kit

Results

Improved employee engagement and recruitment, tiered communication strategy, credible employer brand, and improved ability to secure contracts 

GAP Solutions delivers diverse, scalable, and innovative solutions to our Federal civilian and defense partners to ensure mission success and enhance operational resiliency. A people-centric organization, GAP utilizes employee survey insights and Top Workplaces recognition to face employee engagement challenges and strengthen its employer brand.

“People always respond well to the fact that our awards are backed by real employee feedback and data. Showing our different awards helps us close contracts and is a great icebreaker for those conversations.”

Nick Gismondi
Executive Vice President & Chief Operating Officer at GAP Solutions

“People always respond well to the fact that our awards are backed by real employee feedback and data. Showing our different awards helps us close contracts and is a great icebreaker for those conversations.”

Nick Gismondi
Executive Vice President & Chief Operating Officer at GAP Solutions

Workplace Survey and Insights support GAP Solutions' employee engagement strategy

At GAP Solutions, we use Energage to maintain employee engagement across all departments and demographics. The Workplace Survey and Insights are very useful tools for our senior executives and top-tier managers. We use them together to gain a macro look across the company and a more micro, personal perspective. The anonymous survey allows us to see where we are achieving high levels of engagement, and other areas where we need to make changes.

After participating in Top Workplaces and surveying with Energage for three consecutive years, it’s helpful to track changes and growth from year to year. Above all, it is a once-a-year strategic focus item for us to ensure that our company is working towards employee engagement.

“Insights was instrumental in developing and refining a tiered communications strategy that serves all employees during times of uncertainty, evolution, emerging requirements, and new norms.”

Nick Gismondi
Executive Vice President & Chief Operating Officer at GAP Solutions

“Insights was instrumental in developing and refining a tiered communications strategy that serves all employees during times of uncertainty, evolution, emerging requirements, and new norms.”

Nick Gismondi
Executive Vice President & Chief Operating Officer at GAP Solutions

GAP Solutions uses employee engagement feedback to overcome uncertainty

Insights helped our organization overcome employee engagement challenges during and after the pandemic, specifically our return to “normal” work. It helped us discover and understand different employee perspectives, including trends across remote, hybrid, and in-person employees. There were specific needs from a professional perspective, but also from a personal perspective, such as socialization, culture, and training. Insights was instrumental in developing and refining a tiered
communications strategy that serves all employees during times of uncertainty, evolution, emerging requirements, and new norms.

Top Workplaces program strengthens credibility and employee recruitment

Top Workplaces has unified our company in several ways. It reminds us of our deliberate focus on continuous improvement and dedication to our company motto, “Higher Quality of Work and Higher Quality of Life.” Plus, the Top Workplaces awards boost credibility and trust across our organization. It helps our employees trust the survey process, their teammates, and our mission. Top Workplaces awards validate our action plans, reward individuals’ hard work, and celebrate our shared success. They provide third-party credibility for our company culture and employee engagement, which drives employee recruitment and retention.

Honest employee feedback reinforces attractive employer brand at GAP Solutions

The Top Workplaces Premium Media Kit tools strengthen our employer brand. People always respond well to the fact that our awards are backed by real employee feedback and data, unlike Glassdoor. Showing our different awards helps us close contracts and is a great icebreaker for those conversations. Overall, the Media Kit helps us position the company at a higher level, attract new business, and close more deals.

Recent Top Workplaces awards