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- Fairway Independent Mortgage Corporation
Fairway Independent Mortgage Corporation
About Fairway Independent Mortgage Corporation:
Founded in 1996 by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross, Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison Wisconsin and Carrollton Texas. The company has more than 500 branches and over 5,500 employees nationwide.
At Fairway, customer service is a way of life. Not only are we dedicated to finding great loan products and rates for our customers, we also offer some of the fastest turn times in the industry. Our goal is to act as a trusted adviser, providing highly personalized service and helping clients through every step of the loan process. It is all designed to exceed expectations, guarantee satisfaction and earn trust.
Founded in 1996 by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross, Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison Wisconsin and Carrollton Texas. The company has more than 500 branches and over 5,500 employees nationwide.
At Fairway, customer service is a way of life. Not only are we dedicated to finding great loan products and rates for our customers, we also offer some of the fastest turn times in the industry. Our goal is to act as a trusted adviser, providing highly personalized service and helping clients through every step of the loan process. It is all designed to exceed expectations, guarantee satisfaction and earn trust.
Purpose
About Fairway Independent Mortgage Corporation:
Founded in 1996 by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross, Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison Wisconsin and Carrollton Texas. The company has more than 500 branches and over 5500 employees nationwide.
At Fairway, customer service is a way of life. Not only are we dedicated to finding great loan products and rates for our customers, we also offer some of the fastest turn times in the industry. Our goal is to act as a trusted adviser, providing highly personalized service and helping clients through every step of the loan process. It is all designed to exceed expectations, guarantee satisfaction and earn trust.
Founded in 1996 by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross, Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison Wisconsin and Carrollton Texas. The company has more than 500 branches and over 5500 employees nationwide.
At Fairway, customer service is a way of life. Not only are we dedicated to finding great loan products and rates for our customers, we also offer some of the fastest turn times in the industry. Our goal is to act as a trusted adviser, providing highly personalized service and helping clients through every step of the loan process. It is all designed to exceed expectations, guarantee satisfaction and earn trust.
Vision
We are committed to the individual success of every employee, which means we will always support them in reaching their career goals. We believe in instilling confidence in those around us, building knowledgeable consumers and self-assured team members. We empower people to be creative, make decisions and think outside the box.
At Fairway we have experienced tremendous growth, our 2022 loan volume was over $42 billion and 2021 loan volume was $72.50 billion; an increase from 2020, which was also a record year. Though in 2022 and 2023 the market has shifted somewhat, our team members take great pride in our ability to serve our clients well. We are among the largest Mortgage Lenders in the country and are driven to succeed and excel on every level, including in our philanthropic endeavors. Service is at the heart of what we do. It is who we are.
At Fairway we have experienced tremendous growth, our 2022 loan volume was over $42 billion and 2021 loan volume was $72.50 billion; an increase from 2020, which was also a record year. Though in 2022 and 2023 the market has shifted somewhat, our team members take great pride in our ability to serve our clients well. We are among the largest Mortgage Lenders in the country and are driven to succeed and excel on every level, including in our philanthropic endeavors. Service is at the heart of what we do. It is who we are.
Mission
Our focus at Fairway is Faith, Family and Work, in that order, and we do try to live by those values. You will often hear our employees say Family First. Everyone from the CEO on down, we all think that way. Our CEO is often heard saying that we have a flat, lateral organization. And that is true. Anyone in the company can speak with an executive at any level, we do not stress hierarchy at Fairway. The culture of family plays a part in all we do. We are all here for each other, and that is something that is demonstrated daily. Our culture is our unique driving force at Fairway, it is the biggest reason for our tremendous success. Everyone in our company strives to provide top customer service, quick response to meet customer’s and employee needs, while conveying humility at all times. Service is stressed and demonstrated, from the top down. Our CEO says “It's not about the loans we do; it is about the hearts we change and the people we help.” We operate out of our 10 core values at Fairway. We strive to be humble, foster growth and knowledge for everyone at the company and for our clients, have fun, create an amazing experience for our teammates and our customers.
Additional Culture Details
At Fairway, we are dedicated to creating a fun, enlightening environment for our team members and clients alike. We aim to provide great customer service, speed and support by being kind, humble and giving 100% every day. It's what we do and who we are.
Values
- Fairway has 10 Core Values
- Fairway’s Core Values define who we are and what we strive to accomplish every day. These values define how we work, how we interact with each other, and guide us in determining how we best serve our customers and team members.
Headquarters
Madison, WI
Employees
5,563 US Employees
Industry
Mortgage Lending
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