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Chartway Credit Union

Since 1959, Chartway has been unlocking the potential of individuals and families so they can thrive. Member-owned and values-driven, our $2.6B credit union proudly serves more than 190,000 members with branches in Virginia, Utah, and Texas. Additionally, we've been recognized by Forbes as one of America’s Best-In-State Credit Unions in 2022 and received numerous Top Workplace and Best Credit Union accolades – not only for our service to members but providing team members with rewarding work, room to grow and being their authentic selves.

We're also known for being an award-winning leader in charitable giving through our Chartway Promise Foundation, which provides life-changing experiences that bring joy, hope, and smiles to children facing medical hardship or illness. Our foundation has been recognized nationally for its success in raising more than $13 million. For more information, visit www.Chartway.com; or, visit us on Facebook, Twitter, Instagram, and LinkedIn.... Read more

Purpose

Guided by our Purpose and Values, the $2.5 billion credit union that serves more than 190,000 members through its branch footprint and a full line of traditional and digital financial products and services - including Online, Mobile, Video, and Telephone Banking - is dedicated to unlocking the potential of individuals and families so they can thrive.

Chartway is also known for being an award-winning leader in charitable giving through its We Promise Foundation. As the charitable arm of the credit union, the We Promise Foundation provides life-changing experiences that bring joy, hope, and smiles to children facing medical hardship or illness. The foundation has been recognized nationally for its success in raising more than $12 million to support charities that align with its mission. For more information, visit www.Chartway.com; or, visit them on Facebook, Twitter, or Instagram.... Read more

Vision

Our Purpose:
Unlocking the potential of individuals and families so they can thrive.... Read more

Additional Culture Details

The health and well-being of our team members has always been a priority for Chartway because we know their wellness provides a solid foundation to live our vision, mission, and values and co-create a culture of kindness, empathy, and service to our members and our communities. This promise became increasingly important in 2020 and 2021 when an unprecedented global health crisis increased feelings of insecurity, uncertainty, and anxiety. To alleviate these concerns and to reassure our team, Chartway fully committed to delivering on our intent to avoid pandemic layoffs, quickly institute remote work, and provide everyone tools and resources to safely work, prosper, and continually develop new skills. Instituting safety measures like PPE, clearly communicating leadership’s flexibility and understanding of unique challenges, and a “Be Well & Be Kind” mindset in our daily interactions and the ways we support one another provided a solid foundation for our team to provide the same to our members. We also ensured team members’ children could attend school virtually by providing free laptops and PTO to care for themselves or a family member.... Read more

Values

We Value Relationships
Because human connection and kindness are the basis of trust and how we create real solutions.

Headquarters

Virginia Beach, VA

Employees

534 US Employees

Industry

Banks

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What employees are saying

I can come to work, do my job, make someone else's day better, take care of our members the best I can, have an amazing team to work with and be a part of an amazing company.

I am able to fulfill my duties in peace. My manager trusts me as an individual and believes that I will handle the responsibilities of the job efficiently.

My job allows me to help with bettering the credit union as a whole but more importantly I'm able to work directly with other departments to make sure we enable front line team members to assist our members in the most efficient way possible. Even though I'm not on the front line, I still have a direct impact on our members experiences on a daily basis.

I have the flexibility to work a job I enjoy and keep my home life balanced by being a part time employee. I love my teammates!

Love to do what I do and assist my team mates and help members . It allows me to grow and work on my carrier. Management is very supportive

I love working with the members and working for a company that values me. Especially through the Pandemic. The company recognized the front line teams and helped us with compensation and anything we might need to make our jobs safer and easier. They also look into the future with modern equipment to make things easier for the members to conduct their business.

I feel like I am able to make a difference for our members by being able to actually support them in what they need in their lives and not being pressured by my company to sell a certain product.

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